Terms and Conditions
General conditions of MALUDI KIDS
These General Conditions are intended to regulate the terms and conditions by which Lilás Apelativo ( Maludi Kids ), a legal entity with NIF 517042819, with headquarters at Rua Rua Cândido da Cunha, nº152, Bloco I, in Barcelos (hereinafter “ Maludi Kids ”) will be governed.
Maludi Kids ' service consists of making available and providing a set of products and/or services, in order to allow the user, who is
assigned the status of customer, to order and purchase online, the products presented therein.
By using Maludi Kids, you imply full acceptance and agreement with all parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access Maludi Kids .
If you do not accept, partially or fully, any of the stipulated conditions, you should not make purchases at Maludi Kids . If you access Maludi Kids , you will be committing and taking responsibility for respecting the conditions set out on this page and in the Privacy Policy.
Maludi Kids reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions to check for any changes or updates.
Product and pricing information
Maludi Kids informs customers about the characteristics, descriptions, images or videos of each product and/or service on each page made available. Maludi Kids undertakes to make its products and/or services available clearly and to correct any errors that may occur as quickly as possible.
Maludi Kids presents, in a concise manner, the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may be applicable.
Information about products, prices, content, images, videos, promotional campaigns and services may be updated and changed by Maludi Kids at any time.
Intellectual property
Maludi Kids is a registered online store, and the service provided is the responsibility of Maludi Kids .
The content, domain and information present and made available on Maludi Kids are the property of Maludi Kids or have been granted to it, and are therefore protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Maludi Kids .
The customer undertakes to fully respect the conditions and rights referred to, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other legislation applicable to the use of images, videos, content, etc. without express approval from Maludi Kids . Maludi Kids cannot be held responsible for any improper use of such products.
Payment methods
Maludi Kids offers the following payment methods:
ATM
MB WAY
Visa, Mastercard and Amex cards
Apple Pay and Google Pay
Once payment is complete, Maludi Kids will carry out a standard check so that the order can be processed and shipped. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.
Purchase conditions at Maludi Kids :
Product availability
All products and/or services available at Maludi Kids can be purchased, except in cases of stock shortages or limitations, as well as in products made to order, whose availability may vary. Products may become unavailable without prior notice, but in these circumstances, they will be duly identified at Maludi Kids .
If the product is no longer available after the purchase has been completed, Maludi Kids undertakes to contact the customer as quickly as possible in order to expedite the process with them.
Fees and taxes
At Maludi Kids , the prices shown are in Euros, with the appropriate VAT and taxes being applied in accordance with current law, which are already included in the price shown.
Order cancellation
The customer may cancel an order placed while it is being processed. It is requested that you inform Maludi Kids via the following email address: info@maludikids.com .
If the cancellation request has been made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept it. Maludi Kids is not responsible for possible delays in processing order cancellations.
Maludi Kids reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical issues beyond Maludi Kids' control.
Free Resolution
The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract.
If the customer wishes to terminate the contract, he/she may do so via email at info@maludikids.com .
When terminating the contract within the legal period, in addition to returning the product, the customer must return any gifts that accompany the main product. Maludi Kids must refund the amount paid within a maximum period of 14 days after receiving the returned order accompanied by the purchase invoice and proof of payment.
The refund will be made using the same payment method used by the customer for the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.
Any refund procedure will be processed as provided for in the legislation in force in Decree Law No. 24/2014.
Complaints
The customer may submit a complaint regarding any issue, act, information or service provided by Maludi Kids via the email address info@maludikids.com or through the electronic complaints book available at the link: www.livroreclamacoes.pt .
Disclaimer
When creating and using an account with Maludi Kids , the customer is responsible for maintaining the account, confidentiality and for all activity originating from their account.
By creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.
Maludi Kids is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.
Maludi Kids is not responsible for any possible damages, directly or indirectly related to the use, or inability to use, the products and/or services provided, as well as for any delay or unforeseen event in the delivery of orders.
PROCESSING OF PERSONAL DATA
Please review the Privacy and Cookie Policy.
APPLICABLE LAW – JURISDICTION
This contract is subject to Portuguese law and current legislation.
These General Conditions are intended to regulate the terms and conditions by which Lilás Apelativo ( Maludi Kids ), a legal entity with NIF 517042819, with headquarters at Rua Rua Cândido da Cunha, nº152, Bloco I, in Barcelos (hereinafter “ Maludi Kids ”) will be governed.
Maludi Kids ' service consists of making available and providing a set of products and/or services, in order to allow the user, who is
assigned the status of customer, to order and purchase online, the products presented therein.
By using Maludi Kids, you imply full acceptance and agreement with all parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access Maludi Kids .
If you do not accept, partially or fully, any of the stipulated conditions, you should not make purchases at Maludi Kids . If you access Maludi Kids , you will be committing and taking responsibility for respecting the conditions set out on this page and in the Privacy Policy.
Maludi Kids reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions to check for any changes or updates.
Product and pricing information
Maludi Kids informs customers about the characteristics, descriptions, images or videos of each product and/or service on each page made available. Maludi Kids undertakes to make its products and/or services available clearly and to correct any errors that may occur as quickly as possible.
Maludi Kids presents, in a concise manner, the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may be applicable.
Information about products, prices, content, images, videos, promotional campaigns and services may be updated and changed by Maludi Kids at any time.
Intellectual property
Maludi Kids is a registered online store, and the service provided is the responsibility of Maludi Kids .
The content, domain and information present and made available on Maludi Kids are the property of Maludi Kids or have been granted to it, and are therefore protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Maludi Kids .
The customer undertakes to fully respect the conditions and rights referred to, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other legislation applicable to the use of images, videos, content, etc. without express approval from Maludi Kids . Maludi Kids cannot be held responsible for any improper use of such products.
Payment methods
Maludi Kids offers the following payment methods:
ATM
MB WAY
Visa, Mastercard and Amex cards
Apple Pay and Google Pay
Once payment is complete, Maludi Kids will carry out a standard check so that the order can be processed and shipped. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.
Purchase conditions at Maludi Kids :
Product availability
All products and/or services available at Maludi Kids can be purchased, except in cases of stock shortages or limitations, as well as in products made to order, whose availability may vary. Products may become unavailable without prior notice, but in these circumstances, they will be duly identified at Maludi Kids .
If the product is no longer available after the purchase has been completed, Maludi Kids undertakes to contact the customer as quickly as possible in order to expedite the process with them.
Fees and taxes
At Maludi Kids , the prices shown are in Euros, with the appropriate VAT and taxes being applied in accordance with current law, which are already included in the price shown.
Order cancellation
The customer may cancel an order placed while it is being processed. It is requested that you inform Maludi Kids via the following email address: info@maludikids.com .
If the cancellation request has been made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept it. Maludi Kids is not responsible for possible delays in processing order cancellations.
Maludi Kids reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical issues beyond Maludi Kids' control.
Free Resolution
The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract.
If the customer wishes to terminate the contract, he/she may do so via email at info@maludikids.com .
When terminating the contract within the legal period, in addition to returning the product, the customer must return any gifts that accompany the main product. Maludi Kids must refund the amount paid within a maximum period of 14 days after receiving the returned order accompanied by the purchase invoice and proof of payment.
The refund will be made using the same payment method used by the customer for the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.
Any refund procedure will be processed as provided for in the legislation in force in Decree Law No. 24/2014.
Complaints
The customer may submit a complaint regarding any issue, act, information or service provided by Maludi Kids via the email address info@maludikids.com or through the electronic complaints book available at the link: www.livroreclamacoes.pt .
Disclaimer
When creating and using an account with Maludi Kids , the customer is responsible for maintaining the account, confidentiality and for all activity originating from their account.
By creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.
Maludi Kids is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.
Maludi Kids is not responsible for any possible damages, directly or indirectly related to the use, or inability to use, the products and/or services provided, as well as for any delay or unforeseen event in the delivery of orders.
PROCESSING OF PERSONAL DATA
Please review the Privacy and Cookie Policy.
APPLICABLE LAW – JURISDICTION
This contract is subject to Portuguese law and current legislation.