Privacy and Cookies Policy

This Privacy and Cookies Policy is intended to explain how Maludi Kids collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.

Lilás Apelativo ( Maludi Kids ), a legal entity with NIF 517042819, is responsible for the website www.maludikids.com and is committed to ensuring the privacy and protection of the personal data of customers and visitors, following all legal and regulatory standards in force.

Maludi Kids reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers' personal data is processed or in legal terms. Maludi Kids will display the most recent and current version of the Privacy and Cookies Policy, and it is advisable to check it periodically to check for any updates or changes.



GUIDING PRINCIPLES

The main objective of this policy is to consolidate the relationship of trust and closeness between Maludi Kids and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them, as holders of personal data.



LEGAL BASIS

Maludi Kids acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.

According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject“); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”



DATA PROTECTION

We use several measures to ensure the security of the information collected, the protection of the personal data collected, and to prevent improper use, alteration or access, unauthorized disclosure, loss or destruction.

As the data owner, the customer has the right to know which data is collected and stored, as well as to change it in the customer area and request the store to export or delete it.



THE DATA THAT IS COLLECTED

1. Customer registration or purchase

When registering or purchasing at Maludi Kids , the following data is collected: email, name, address, postcode, city, telephone number and tax identification number. The data collected through the customer's purchasing process will be processed automatically and is intended for processing orders, such as shipping orders or issuing invoices.



2. Newsletter

When registering for the Maludi Kids Newsletter, the following data is collected: name and email.



3. Contact form

Maludi Kids may also request personal data in contact forms, namely, the name, email and other information that the visitor provides us.



4. Navigation on Maludi Kids

Data related to browsing the store is also always collected. Examples of this type of data are device and browser information, network information and IP address.




PURPOSE FOR WHICH DATA IS COLLECTED

Personal data is collected and processed with a view to fulfilling the purposes indicated below:

Service provision:

Compliance with tax obligations;
Shipping of orders;
Order processing;
Billing;
Resolution of problems such as cancellation, return of products or refund of the value of products and/or services in accordance with current law;
Customer support: clarification of doubts about products, how Maludi Kids works or any other question requested by the customer;



Direct Marketing (e.g. email marketing):



To keep customers up to date on order status or any news at Maludi Kids, we may send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information about the processing of registered orders.



For marketing purposes, at Maludi Kids we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.



Marketing communications are made after and with the customer's prior consent.



In any case, Maludi Kids seeks to ensure that the information and data collected and used are appropriate for the purposes described and do not constitute an invasion of the customer's privacy.



WHEN DO WE COLLECT DATA?

Data is collected when a customer registers with Maludi Kids , signs up for the newsletter, fills out the contact form, places an order or while browsing the store.



WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.

The customer may exercise any of these rights with Maludi Kids , by submitting a request sent to the following address info@maludikids.com . The customer may also file a complaint with the National Data Protection Commission (CNPD).



DATA RETENTION

Maludi Kids is obliged to retain information for tax and audit purposes in accordance with current law.

The holder may, at any time, request to access, rectify or delete their personal data by sending an email to info@maludikids.com .

If the customer registers with Maludi Kids , they can check, edit or delete their personal information at any time from the customer area at Maludi Kids .

At the customer's request, Maludi Kids may change certain customer data associated with registered orders.



DATA SHARING

Maludi Kids does not transfer or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder.

Any third party with which customer data may be shared is obliged to use it exclusively to ensure the proper functioning of its service on behalf of Maludi Kids .

Maludi Kids may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.



COOKIES

Maludi Kids uses cookies on its website. The cookies used do not collect information that identifies the visitor, but rather information about how the visitor interacts with the store's website. The data collected is used for statistical purposes, provision and improvement of the service and user experience.



WHAT TYPES OF COOKIES ARE USED?

Analytical Cookies: These are used to create and analyse statistics, in order to improve the functioning of the website, without ever collecting personal information.

Functionality Cookies: These save user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.

Third-Party Cookies: These cookies are created from third-party services such as Google, YouTube, Facebook, among others. They may be used to show you advertising related to your actions on the website.

For any other questions related to the protection of your personal data or the cookies used, you can contact us at the following address: info@maludikids.com .